Issue User registration process on the customer's site fails, with Object reference not set to an instance of an object exception in logs. Cause Customer was using custom registration fields and had ...
Symptom After enabling localization, only some content is localized. Possible Cause The localization process timed out during the conversion. Solution Back up the site and the database. Go to Persona ...
Issue When the user attempts to add a Font Awesome thumbtack icon for pinned posts, the HTML element <i class=fas fa-thumbtack></i> used for the icon is automatically commented out in the HTML editor,...
Issue On a site with site groups enabled, changes to a role's permissions are not taking effect. Solution This is a known issue. To update permissions for sites with site groups, navigate to Module Se...
Issue Upon login, DNN clears the session data invalidating the cookie. ( Issue present in 9.2).The issue affects DNN users with custom modules that make use of the asp.net session id Cookie. Reason Th...
Issue The customer is getting a License Activation failed error after performing an upgrade Troubleshooting 1. Determine how the customer performed the upgrade. There are three ways to upgrade a DN...
DNN Version: 9.0.1 Issue / Request We are trying to run a task at a specific time every day (for example 5:00AM). The scheduler and the task run fine, but we are having an issue with the next runtim...
- Install IIS ARR v3.0 and URL Rewrite modules - those will help to setup reverse proxy in IIS - Enable the Reverse proxy functionality in the ARR module settings - Create two sites in IIS The...
Symptom Error:System.ArgumentNullException: Collection cannot be null. Possible Cause The database user does not have owner rights for the database. Solution In the Microsoft SQL Server Management Stu...
Description No scroll-bar is shown when there are more than 5 items in a drop-down list on the visualizer page which makes it impossible to select values located after the fifth. It is being reproduc...