Issue Content editors, content managers, and administrators are unable to add new pages to their DNN site because there is no way to select a required element, Page Template. Environment: DNN 8.2.0 Ro...
Issue When attempting to use the drop-down to see the page hierarchy for an existing Page type, customers may receive the following error: Upon viewing the logs gathered from the Portals/_default/Logs...
Overview In the course of troubleshooting issues with Microservices (analytics, forms, and structured content,) DNN Support may ask you for your Microservices Tenant ID. The following steps will show ...
Issue A Content Item based on Website URL is not accepting an Arabic URL, appearing just an empty content. Diagnostics URLs get encoded when copy-pasted from a browser. For example, if the following ...
Issue In DNN 8.X there is a common practice that results in a problem when you upgrade to Evoq 9.1.1. In the /Admin screen, it is possible to choose the Themes option and then scroll down to select op...
Information The following is a troubleshooting checklist that should be referenced when facing issues with a new DNN installation. It is broken down into three major sections: Windows Server, Database...
Requirements Superuser/Host access to the site Root Cause Show Copyright Credits will always add DotNetNuke,DNN keywords to the page's meta keywords Resolution Login as Superuser/Host on your site. Fr...
Overview This article will help agents fix pagination on their visualizers click to enlarge click to enlarge Requirements: Microservices (Content Library) Resolutions The paging needs to be incorpor...
Overview This article will help users encountering the following error after upgrading to DNN 9. 2018-10-03 16:52:46.892+00:00 [RD0004FFB145FB][D:2][T:17][FATAL] DotNetNuke.Framework.PageBase - An err...
Overview By default, DNN provides a GlobalResources file. This article demonstrates how to customize messages per portal, instead of globally customizing them. Requirements DNN 9+ Resolution/Informati...