Overview There are situations where you need to activate your production site, but the license key does not have any remaining activations. This can happen during migration from one server to a new se...
Overview Even after a license has been activated, a trial version or unlicensed or expired version message still appears. You are using an unlicensed and unsupported version of .... Please contact yo...
Overview You are trying to manually activate your Evoq license, but encounter the following error during the process: RequestInvalid Solution The RequestInvalid error message generally appears when...
Overview There may be a time when you will need to remove a license from your DNN instance/server but are unable to access the UI to do so. Another situation may be that they are on an older version t...
Overview Attempting to activate a site license after a downgrade returns the error License Activation failed. The license details provided do not match a valid license. Caution: Downgrading is not rec...
Overview An administrator is unable to apply a license against their server, receiving the error Unable to process request. We were unable to activate your license. Please contact customer support. In...
Overview If the machine key for your application changes, you may receive a message indicating that the license has expired or is invalid. An altered machine key can also have other collateral errors ...
Overview When activating your license on a new instance of Evoq, you may encounter an error telling you that your production license is already in use. Because of the error, you cannot apply or re-app...
Overview You have two accounts with the same email and different usernames for DNN Network and you are unable to activate a new license: One of the accounts returns a 'Login Failed' message when tryin...
Overview Users might experience problems while attempting to activate their DNN license such as having issues loading the About menu, receiving error messages during the process, or not being able to ...