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  • DNN - Why don't Nonexistent Child Pages Return 404

      Problem  Often users come across the situation where they request an invalid page on their site and find that the URL doesn't return a 404 when they expected. For example, let's assume this is a val...

  • Broken links

    Issue In the HTML Editor, attempting to link to assets results in non-functional links that lead to a browser error. Cause This occurs when users insert relative links. Copying a relative path or link...

  • Adding modal sizing functionality back in newer versions

    Issue Users are not able to resize the Settings modal (popup window displayed over the current page) in newer versions of DNN. Solution Instruct the customer to edit the skin.css file so that the attr...

  • Changing host username

    Issue DNN displays User updated successfully when the default superuser account username is changed, but the value in the database for the default superuser account username remains unchanged. Workaro...

  • User Registration Failing after an Upgrade to 9.2.0

    Issue After upgrading to 9.2.0, new users on the site are failing to register. Users are being created only halfway, in a sense that no roles are automatically assigned to them and registration cannot...

  • Module Settings Modal Pop-Up Blocks Assets Window

    Issue While in Edit mode, Module Settings window popup will always load on the topmost, even layer if the Persona Bar > Assets menu is opened. For any other menu item in Persona Bar, Module Settings w...

  • Retroactive Theme Update for Existing Pages

    Issue In case themes are not being applied to existing pages using theme management interface, themes can be manually applied using database update queries. You can use either SQL Server Management St...

  • Home page loads, all other pages return 404 error

    Issue After a site upgrade, all the pages on the site, including the Admin pages, return a 404 error. The only working page is the Home page. Root Cause Settings in HostSettings are causing Advanced U...

  • No page template available in DNN 8.2.0

    Issue Content editors, content managers, and administrators are unable to add new pages to their DNN site because there is no way to select a required element, Page Template. Environment: DNN 8.2.0 Ro...

  • Error accessing Existing Page hierarchy

    Issue When attempting to use the drop-down to see the page hierarchy for an existing Page type, customers may receive the following error: Upon viewing the logs gathered from the Portals/_default/Logs...