Start a conversation

Articles

  • Listing site files according to file type

    Overview Follow the steps below to create a report of files on your site that includes their file type and location. You can choose to exclude certain file types from this report. This is helpful when...

  • Restore page icon is not showing

    Issue After navigating to Edit Page > Page History, customers are unable to see the restore icon  next to a previous version of the page. Root Cause This is due to pending edits to the page that will ...

  • Content library taskbar and Workflow approvals in version 9.2+

    Overview You have upgraded from an old version (prior to 9.2), and you are now unable to see workflow approvals. In earlier versions, you could see a taskbar to the right of the screen when accessing ...

  • Zendesk integration failure

    Issue The Zendesk connector integration with DNN fails, prompting error Object reference not set to an instance of an object, without further details. Version: 8.5.0 Resolution Zendesk has started sup...

  • Unable to Select Pages from Parent Page Tree in v9.1.1

    Overview Unable to select a page from the Parent Page drop-down from Page Settings. This can be accessed by going to Content > Pages.   Root Cause This is a known defect in version 9.1.1. The Parent P...

  • The PortalAlias table

    The PortalAlias table contains the list of all domains that can be used to access your website. In order to load the application, one of these domains should match your binding in IIS (as long as auto...

  • "No server available to detect" in the Web Server Monitor

    Issue Description Environment: DNN version 8.2.0. Message No server available to detect is displayed in the Web Server Monitor although it seems to be correctly configured and working fine: The settin...

  • Expediting the Workflow Process to Add Modules

    Overview In this article, you will learn to expedite the process to add new modules, without having to use the Publish Button. Solution Important: If you are using HTML Pro module, you will still be r...

  • Microservices related content and features are not showing after moving servers

    Issue After moving servers, whether as part of an upgrade or otherwise, users may find that all content and features relating to or serviced by microservices are not showing. This includes Forms and C...

  • Reporting on users assigned to a specific role across all portals

    Overview As part of setting up and maintaining user access to a DNN instance, it's important to know which users are assigned to specific roles. With multiple DNN portals, manually checking can be tim...