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  • Restarting the upgrade process after a failed upgrade

    Overview If there are any errors that arise during or after an upgrade regarding an incomplete installation, you may need to reinstall the resources once again. Running a reinstall of resources will f...

  • How to upgrade your DNN environment to a new version

    Overview This article will detail how to upgrade your DNN instance to a new version of DNN.    Prerequisites Access to the SQL Server and DNN file structure. Access to a Super User account. As with an...

  • DNN Upgrade and Extensions

    Overview This article provides useful information regarding DNN upgrade and extensions. Information The native DNN extensions are updated and only those that no longer exist in version 9 would not be ...

  • Troubleshooting Common Upgrade Problems

    Overview This article provides information about experiencing issues when upgrading an instance. Knowing the common problems or common indicators will provide you with the tools to troubleshoot a fail...

  • Upgrading to Evoq 9 removes Host/Admin Pages

    Overview Users may find that they are not able to find the Host/Admin pages in the Pages menu after upgrading to Evoq 9.    Prerequisites Access to a SuperUser account.   Solution The Admin pages were...

  • 'Personabar_GetUsersBySearchTerm' expects parameter '@HasAgreedToTerms'

    Overview The following error occurs after an upgrade while accessing the Users menu in the Persona Bar:  Procedure or function 'Personabar_GetUsersBySearchTerm' expects parameter '@HasAgreedToTerms', ...

  • What is the recommended upgrade path for Evoq?

    Overview Upgrading from much older versions of Evoq may present unique challenges for your site. Over time, certain methods, modules, and tools have been added or deprecated from Evoq that may affect ...

  • How to request an On-Demand upgrade

    Overview This article aims to describe the process of how to request On-Demand upgrades for On-Demand customers and the information that is required to process the request.   Solution When you require...

  • Upgrading to Evoq 9.6.x breaks Persona Bar menus

    Overview When upgrading from Evoq 9.3.x or 9.4.x to versions 9.6.1 or 9.6.25 or newer, the disappearance of the edit bar is a known issue related to the Persona Bar menu configuration. This issue ofte...

  • Troubleshooting Upgrade Issues

    Overview Users might experience problems when upgrading their DNN instance such as having errors during the upgrade process, or finding the instance is not behaving as expected after the upgrade. For ...