Overview

By default, DNN does not provide third-party module installations to any account than the DNN Support account. This article will describe the process to request module installation as an OnDemand customer.

Prerequisites

• You will need to be an OnDemand customer.

Solution

As an OnDemand customer, you will need to provide the following info to DNN Support:

1. Device name - This can be found if you go into Settings > Site Settings > Site Behaviour > Site Aliases and check the alias dnnxxxxx.evoqondemand.com. The device name should be dnnxxxxx.
2. The Extension installation package in a ZIP format.
3. Any additional instructions, such as if you would like to upgrade an existing module to a new version.

Testing

You will need to check the extensions list to see if the module has been installed by going into Settings > Extensions.

Related Articles

Installing modules in an OnDemand environment (Agent Only)