Favicon is not updating on IE

Overview

This article details the steps required to resolve the issue of Favicons not updating/appearing. IE.PNG

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Environment

DNN and Internet Explorer.

Requirements

Superuser/host account.

Root Cause

A user can encounter this issue if the root/cache in Internet Explorer is not cleared.

Resolution

  1. You have to find the HTML code that declares the favicon.
    <link rel="shortcut icon" href="/favicon.ico" />
  2. Add a parameter right after the URL, this will make the browser think there is a new file. 
    <link rel="shortcut icon" href="/favicon.ico?param=dummy" />
  3. By refreshing your Internet Explorer, the favicon should display.
    • You can do this by pressing F5.

    • Or you can click on the Refresh button which is located at right next to the address bar
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  4. Restore the original declaration (This means you have to remove the param you added on step 2).
    <link rel="shortcut icon" href="/favicon.ico" />
  5. Clear cache and history.

Validation

The Favicon will be displayed when the page loads.

Related Article
How to clear IE's favicon cache?

Content Author: Ma Philirissa Garcia

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