Impersonating a DNN user

Overview

Whenever you would like to login or impersonate a DNN user to test a user-specific issue such as permissions, you can access the account through a DNN setting. This article will detail how to access this setting.

 

Prerequisites

  • Access to a SuperUser account or an Administrator account.
  • Evoq Basic, Content, or Engage installations.

 

Solution

You can impersonate a user in Evoq 9+ by:

  1. Log in to a superuser account
  2. Go to Manage > Users 
  3. Search for the User account
  4. Click the 3 dot icon > Click login as user

    2020-05-26_1009.png

 

You can impersonate a user in a version below Evoq 9 by:

  1. Log in to an administrator account or superuser account
  2. Go to Host > User Switcher
  3. Click on the Magnifying glass, next to the specific user.

    2020-07-13_1423.png

Testing

You can test that you have logged into the user successfully by:

  1. Find the My Profile button on your site, in default sites, this can be accessed by clicking the top-right profile icon > My Profile.
  2. From there you can see which user you are currently logged in with.

2020-05-26_1014.png

Comments

1 comment

  • Avatar
    Tristan Sean Paul Cinco

    I'm an L1 agent, and the "Login as User" option on the first screenshot doesn't seem to appear on my DNN Test Site, which is just a DNN Platform. I've checked the Product Comparisons, and I can't find if the feature is only available for Evoq

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