Loading the folder hierarchy is slow in the CKEditor


You might notice that when you have a large number of files and folders (tested with 20,000 files and 2,000 folders), browsing the assets via CKEditor loads the folder hierarchy very slowly.



  • Versions Evoq 9+ until Evoq 9.4.
  • More than 20,000 files and 2,000 folders in the environment.
  • Content Manager account or a SuperUser account.



You can reproduce this issue by:

  1. Go into Edit mode.
  2. Go to any HTML module.
  3. Open the advanced editor.
  4. Click on the Link button.
  5. On the pop-up, click on Browse Server.




The described issue is related to how assets are synchronized in the database. This functionality has been optimized to handle a more extensive asset base. This feature is now available in Evoq 9.4.




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