Issue
A customer receives error "404 File not Found" when clicking to open a file that actually seems to exist in the server in a valid folder.
Resolution
It is noticed that the file name has double spaces in it, while the customer had intended to create it using a single space.
The use of spaces should always be avoided in the file names, due to following reasons:
- Spaces are hard to be seen and perceived as multiple ones, being missed sometimes in the URL construction, resulting in access errors.
- Spaces are not supported in the context of URL standard encoding, so they are replaced by other code to become valid.
- Each web server handles the URL with spaces differently, depending on the specific settings used: they can be either converted to "%20" or "+". Both situations can generate mistakes while adding URLs to a web content.
As a best practice to making a URL more human readable and resistant to typing errors, convert the spaces into underscores ("_") in the file and folder names, e.g. instead of "Year 2018\New York Sales Report", use "Year_2018\New_York_Sales_Report".
Content Author: Hamid Waqas
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