Users are not able to resize the Settings modal (popup window displayed over the current page) in newer versions of DNN.
Instruct the customer to edit the skin.css file so that the attribute
display: none !important is not applied to the element
ui-dialog ui-widget ui-widget-content ui-corner-all ui-front dnnFormPopup ui-draggable ui-resizable with the class
ui-resizable-handle ui-resizable-se ui-icon ui-icon-gripsmall-diagonal-se. The customer should then be able to resize the modal.
Notes on Troubleshooting
For tickets related to the UI, follow this troubleshooting process:
- Check which element enabled this feature in previous versions.
In this case, the agent tested the functionality in older versions (7.3.4) and found that the element that encompasses the modal was
ui-dialog ui-widget ui-widget-content ui-corner-all ui-front dnnFormPopup ui-draggable ui-resizable(this is the class) and the class inside it was
ui-resizable-handle ui-resizable-se ui-icon ui-icon-gripsmall-diagonal-se.
- Check whether that element exists in the newer version.
In this case, the agent confirmed that the element still existed and was being hidden by a
display: none !importantattribute being called by a skin.css file.
Credit: Tony Lee