Reset dialog box pop up when language changed

Issue

A customer called in to report that when he changed the language to non-default one reset dialog box pop up and asks for resetting the password. In this case, the language was set to from English to French.

Screen_Shot_2018-05-15_at_08.49.27.png

Solution

The issue is solved by going to ;

  • SQL console on the persona bar
  • in the SQL console of the DNN app>
  • and run the below query: update portallocalization set hometabid = 1160 where culturecode ='fr-ca' and portalid=0
  • After doing the above, please recycle the Application Pool and restart the site.

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