Mixed-Content Warnings When Using SSL Offloading


This article provides information on how to troubleshoot mixed-content warnings in the browser developer tools when using SSL offloading, such as:

  • Internet Explorer
    Only secure content is displayed.
  • Firefox
    Firefox has blocked content that isn't secure.
  • Chrome
    This page includes script from unauthenticated sources.





The warnings described above are possibly caused by a secured page (HTTPS), which contains unsecured links (HTTP) to some resources (images, scripts, etc.).

You can check for mixed content warnings by:

  1. In your browser, press F12.
  2. View the console.


  1. Configure the SSL Offload Header Value as required by your load balancers.

  2. Go to the page to be edited.

  3. Go to Persona Bar > Edit.

  4. In the Edit Bar, click the Page Settings icon.

    Page Settings icon

  5. Go to Advanced > More.


  6. Under Security, enable Secure Connection.

    Security > Secure Connection

  7. If you see mixed-content errors whenever a pop-up modal is shown on the screen, you need to disable the pop-ups that are requesting HTTP. To do so, navigate to Settings > SQL Console and run the following query:

    UPDATE portalsettings 
    SET    settingvalue = 'False' 
    WHERE  settingname = 'EnablePopups' 



To test that the mixed content warnings are gone:

  1. Access the site, edit a page and access a module's settings.
  2. In your browser, press F12.
  3. View the console.

You should cease to receive any mixed-content warnings.



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