Purging a Deleted User Account

Environment

  • DNN Platform
  • Evoq Content
  • Evoq Engage

 


Prerequisites

You need an administrator account for the site to be able to perform the steps outlined in this article. Administrators have full permissions to the specific site.

 


Process

 

Important: Confirm that the account is no longer needed before permanently deleting it.

  1. Go to Persona Bar > Manage > Users.

    Screen_Shot_2019-10-31_at_4.23.45_PM.png

  2. Search for the deleted user account you want to purge.

    1. From the Show dropdown, choose Deleted to filter the displayed accounts.

    2. Browse the list for the user account.


    User List > Show dropdown > Deleted

     

  3. Click the ellipses icon for the user account you want to remove, then select Remove User Permanently.


     

    User List > Show: Deleted > find the user > ellipses icon > Remove User Permanently

 

 


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