Managing User Passwords


You can reset a user's password in three ways:

  • You can change the password for the user. If the site is configured with password rules (i.e., minimum length), the initial password you assign must obey those password rules.
  • You can send the user a password reset link. The link is valid for 24 hours.
  • You can force the user to change their password at the next login. This action cannot be undone.



  • An administrator account for the site. Administrators have full permissions to the specific site.



  • DNN Platform
  • Evoq Content
  • Evoq Engage



  1. Go to Persona Bar > Manage > Users.

    Persona Bar > Manage > Users


  2. Search for the desired user account.
    • Use the Search Users textbox at the top to search by a user account field, such as First Name, Last Name, User Name, or Email Address.
    • Filter the displayed accounts by type, using the Show dropdown.


    User List > Search field and Show dropdown
  3. Click the ellipses icon for the desired user (1), then choose the desired password action (2).
    • Change Password
    • Force Password Change
    • Send Password Reset Link

    User List > find the user > ellipses icon > Change Password / Force Password Change / Send Password Reset Link




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