Troubleshooting HTML Module Editing Issues on Child Pages

Overview

You may experience difficulties when trying to edit an HTML module on child pages. The module works fine on parent pages but fails to show editing options on child pages, only displaying in preview mode. This issue affects only the HTML module and different user roles. It's important to note that the problem is not present on all child pages, as some created earlier function as expected.

Solution

The first step in troubleshooting this issue is Loading your website with the default theme.

 

If the module works fine on a test page using the default theme, the issue with the HTML module not showing editing options on child pages is related to the third-party theme used.

 

To resolve this issue, contact the developers of the third-party theme for further assistance.

Summary

If you're experiencing issues with editing an HTML module on child pages, it may be due to the third-party theme you're using. Contact the theme's developers for further assistance.

FAQ

1. Why does the HTML module work on parent pages but not on child pages?
The issue is related to the third-party theme used.

2. Does this issue affect all child pages?
Some child pages created earlier may function as expected.

3. What should I do to resolve this issue?
Contact the developers of the third-party theme you're using for further assistance.

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