Issue

A customer called in to report that when he changed the language to non-default one reset dialog box pop up and asks for resetting the password. In this case, the language was set to from English to French.

Solution

The issue is solved by going to ;

• SQL console on the persona bar
• in the SQL console of the DNN app>
• and run the below query: update portallocalization set hometabid = 1160 where culturecode ='fr-ca' and portalid=0
• After doing the above, please recycle the Application Pool and restart the site.