Overview
After upgrading DNN Evoq Basic from version 9.13.3 to 9.13.4, users may experience display issues such as a disfigured User Control Panel and missing CSS lines. This article provides steps to resolve these issues by installing updated packages.
Information
To resolve display issues in DNN Evoq Basic after an upgrade, follow these steps:
-
Retrieve Updated Packages:
- Download the updated
Dnn.PersonaBar.ExtensionsandEvoq.PersonaBar.Pagespackages from the software downloads center. - Alternatively, find these packages in the
Install\Modulefolder of a new install package for Evoq.
- Download the updated
-
Install Packages as Extensions:
- Navigate to 'Extensions' in your DNN site.
- Select 'Install an extension' and choose the downloaded packages one by one.
- Follow the installation prompts to complete the process.
-
Clear Cache and Confirm Resolution:
- Clear the cache in your DNN site.
- If issues persist, restart the application or recycle the app pool.
-
Verify Resolution:
- Confirm that the display issues are resolved. If problems continue, contact support for further assistance.
Frequently Asked Questions
- What should I do if the display issues persist after installing the updates?
- If the display issues persist, try clearing the cache and restarting the application or recycling the app pool. If the problem continues, contact support for further assistance.
- Where can I find the updated packages for installation?
- The updated
Dnn.PersonaBar.ExtensionsandEvoq.PersonaBar.Pagespackages can be downloaded from the software downloads center or found in theInstall\Modulefolder of a new install package for Evoq. - Is it necessary to reinstall the entire application to apply the fix?
- No, it is not necessary to reinstall the entire application. You only need to install the updated packages as extensions to resolve the display issues.
Priyanka Bhotika
Comments